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COVID KIT 2021: support services



COVID KIT 2021: support services


The Lindbergh Covid Kit is a special package designed to make you feel protected on holiday, always.
It includes special services in case of a COVID-19 infection during your stay: 
 
1) A dedicated COVID Assistant within the accommodation.
An interpreter is provided for foreign guests.
 
2) Medical advice by telephone 24 hours a day, 7 days a week: If you suspect that you may be infected with the virus, you can request a telephone consultation with a doctor for immediate assistance.
 
3) Dedicated menu for infected guests, if the stay includes the provision of meals (lunch and/or dinner).
 
4) Arranging for the convalescent guest or minor to return home. 
Guests who, at the end of their COVID convalescence, are unable to use their originally booked means of transport for the return journey will be offered a first-class train ticket or economy class air ticket as a substitute.
The same treatment will be provided to allow a child under 15 years of age to return to his/her residence if the person accompanying him/her suffers from COVID and is therefore unable to accompany him/her. 
 
5) Advance on essential expenses.
In the event of a COVID diagnosis during the holiday by the Guest, a Family Member or a single Travelling Companion (whose names are included in the booking/holiday voucher), unforeseen expenses related to this health emergency will be advanced by the Hotel up to a maximum amount of €300.00. 
 
6) Cover for medical expenses, possible hospitalisation and extension of stay

MEDICAL EXPENSES FOR COVID-19
In the event that the Guest, a Family Member or a single Travelling Companion (whose names are included in the booking/holiday voucher) tests positive for the COVID-19 virus, determined during the stay through clinical examinations (molecular swab and serological test), medical and pharmaceutical expenses that are urgent and cannot be postponed for treatment, exceeding €50.00, will be borne by the Hotel for the part exceeding the aforementioned amount of €50.00, through direct payment, if permitted, or through reimbursement of those incurred by the Guest himself.

HOSPITALISATION DUE TO COVID-19
In the event of hospitalization due to COVID-19 that occurs within 5 days of return from the stay and lasts for at least 7 consecutive days, the Guest will be compensated by the Hotel with the payment of a maximum amount of €1,000.00 beyond which nothing else can be claimed.

EXTENSION OF STAY DUE TO COVID-19
In the event of an extension of the stay by the Guest made necessary by an established diagnosis of COVID-19 at the Guest's expense, the Guest will be reimbursed for the costs of board and lodging related to this extension up to a maximum of 7 days and up to a maximum amount of €100.00 per day. The same applies in the event that the diagnosis of COVID-19 is made in respect of Family Members present at the Hotel or a single Travelling Companion, registered in the same booking/voucher. If more than one person is involved, the maximum daily reimbursement will be €250.00.


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Deluxe Stay & SPA


From 150€ per bedroom
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Special HALLOWEEN


Valid from 30/10/2021 to 02/11/2021
From 479€ per bedroom
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Regeneration in Autumn


Valid from 21/09/2021 to 30/11/2021
80€
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The best price
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Autumn nights


Valid from 01/09/2021 to 14/11/2021
From 608€ per bedroom
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Cryosauna


Valid from 05/07/2021 to 31/12/2021
59€
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One More Night


Valid from 01/10/2021 to 30/11/2021
From 338€ per bedroom
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Ideal for couples
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Staycation


Valid from 06/05/2021 to 30/12/2021
From 434€ per day per bedroom
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Restart Program - Wellness Retreat


Valid from 06/05/2021 to 30/10/2021
From 1.258€ per bedroom
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Smart Working


Valid from 11/10/2021 to 31/12/2021
99€ per person
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Stay & Work


59€ per person
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Mid-Week Stay


Valid from 06/05/2021 to 31/12/2021
From 405€ per bedroom
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The best price
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SPA at night - Private SPA


Valid from 06/05/2021 to 31/12/2021
From 336€ per day per bedroom
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The best price
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SPA & COCKTAIL


Valid from 01/04/2021 to 31/12/2021
39€ per person
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Ideal for couples
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SPA & DINNER


Valid from 06/05/2021 to 31/12/2021
139€
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The best price
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SPA & BREAKFAST


Valid from 06/05/2021 to 31/12/2021
45€ per person
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EXCELSIOR CONGRESS, SPA & LIDO
Lungomare Nazario Sauro - 61122, Pesaro
Tel. +39 0721/630011 / 0721 630015
E-mail: info.excelsior@lindberghhotels.it


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